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    • LaToyaADMIN

      What to do if you get a "Wrong Password" message   01/21/16

      You must reset your password (even if you know it's the right one) before you can sign into the community. Thanks to the upgrade, there's an issue with passwords and signing in. The good news is that you can click here: http://community.grandparents.com/index.php?/lostpassword/ to change your password (it'll let you reuse your old one). If you can't reach the email address connected to your account then please contact the admin at latoya@grandparents.com and I'll help you sort it out. 
    • LaToyaADMIN

      Anonymous posting is back   01/21/16

      We've removed the extra step that required you to go to the full-page editor to access the anonymous post option. Now, you can reply to a post and toggle the button to post anonymous (see photo below).    Read more on anonymous posting here:    In short, the mods can see who posts as anonymous, we moderate anonymous posts the same as revealed posts, you can reply anonymously to your own topic, you may report anonymous posts.
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grammagoddess

How to access original account

Question

I was a member a while back and tried to sign in tonight. I tried to reset my password, but the system wouldn't recognize my email address so I created a brand new account.   Is there any way someone could help me access my original account?  

Thanks!

grammagoddess

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7 answers to this question

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@Therealgrammagoddess- Welcome back! Long time no see!

Yes, you can access your original account, but an administrator will have to help you do that. In fact, they may be able to merge the two for you under one name. But this is the weekend, so chances are, that won't happen till Monday or Tuesday.  Please be patient... Thank you!

@LatoyaADMIN- Can you help this member access her original account?

Edited by rosered123
to redo dropdown

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Thank you Rosered!  And thank you for the welcome back.  It's been a while! 

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You're very welcome! :)

And yes, "it's been a while!" In fact, this Community has recently been upgraded, as you may have noticed. Check out the increased number of options at the top of a post. And note that you can find new content just by clicking on "Unread Content" at the top left of the page or look at the bottom of a thread to see what other threads in this/that particular forum enjoys new posts. And, of course, there is this new Member Questions forum.

Meanwhile, to check out what your current options are as a regular member, take a look at this GP.com thread:

Oh yeah, the links to Community threads are different now, too, as you can see....

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Sorry that Latoya does not seem to have been in here, as yet, this week. Please be patient... or email her at latoya@grandparents.com and let her know your problem.

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On 3/5/2016 at 2:00 AM, Therealgrammagoddess said:

I was a member a while back and tried to sign in tonight. I tried to reset my password, but the system wouldn't recognize my email address so I created a brand new account.   Is there any way someone could help me access my original account?  

Thanks!

grammagoddess

PMing you now.

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Thank you Rosered and Latoya!  

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You're welcome, GG! Glad to have you back!

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